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Help Desk Thursday, August 11, 2022
Help Desk Home » Collaborative communication systems » Crestron » AirMedia AM-200 AM-300 white screen

1.1. AirMedia AM-200 AM-300 white screen

Related Products

Crestron AM-200/300 Series AirMedia Presentation Systems

Issue

A white screen is displayed instead of the splash screen.

Cause

HDCP handshake fails due to imcompatible devices between the AirMedia device and the display.

Solution

From the web administration panel of the AirMedia device, disable HDCP on both the input and output.

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